Booking Your Helmet Inspection – What To Expect?
First thing’s first …
You’ll need to create an inspection booking in our system by supplying a few details in the form below.
After completing the checkout process:
- Login to your newly created account and print off the shipping address label we’ve created for you. You’ll receive an email from us with instructions explaining how to do this
- Remove your visor and any external devices (comms etc)
- Package up your helmet, attach our shipping address label to your box and arrange for your helmet to be sent to us
Please Note: It is your responsibility to arrange the shipping of your helmet to us, although we will be pleased to arrange a collection for an additional fee.
Call us (0330 912 2920) if you need advice on how to safely package your helmet for transportation or if you wish to arrange a collection.
Once we’ve received your helmet at our test lab, you’ll receive a series of emails updating you with the progress of the inspection:
Inspection complete (certificate emailed immediately)
Awaiting courier collection (including the courier tracking reference)
Collected by courier … it’s on it’s way back to you
We’ve got you covered with our free inclusive £5,000 cover as standard.
During the transportation of your helmet, both to and from us, our insurance policy automatically provisions for the insurance of your helmet. You do not need to do anything to have this included. It comes as standard with our service.
We’re currently working on a 2-3 day inspection window.
Standard return shipping is 2 days. Select express24 at checkout if you’d like your helmet returned sooner.
One Inspection per Order
At this point in time we can only accept one helmet per order. If you are sending more than one helmet to us, please create a new booking for each helmet. Thank you.